Privacy Policy

Last updated:

1. Data Controller

The data controller responsible for processing your personal data is:

Glowaiclearing
Ivalontie 7, 99800 Inari, Finland
Email: relations@glowaiclearing.world
Phone: +358 40 4188652

2. Data We Collect

We may collect the following categories of personal data:

  • Contact Information: Name, email address, and message content submitted through our contact form.
  • Usage Data: Pages visited, time spent on pages, browser type, device type, and referring URLs collected through analytics tools (if consented).
  • Cookie Data: Information stored through cookies and similar technologies as described in our Cookie Policy.

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • Responding to inquiries submitted through the contact form.
  • Improving website functionality and user experience.
  • Analyzing website traffic and usage patterns (with consent).
  • Ensuring the security and proper operation of the website.
  • Complying with applicable legal obligations.

4. Legal Basis for Processing

We process personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

  • Consent (Art. 6(1)(a) GDPR): For analytics and marketing cookies, and for processing contact form submissions.
  • Legitimate Interest (Art. 6(1)(f) GDPR): For ensuring website security and improving our services.
  • Legal Obligation (Art. 6(1)(c) GDPR): When required to comply with applicable laws.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy:

  • Contact form data: Retained for up to 12 months after the inquiry is resolved.
  • Analytics data: Retained for up to 26 months in anonymized form.
  • Cookie consent records: Retained for up to 12 months.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Request limitation of how we process your data.
  • Right to Data Portability: Receive your data in a structured, commonly used format.
  • Right to Object: Object to processing based on legitimate interests.
  • Right to Withdraw Consent: Withdraw your consent at any time without affecting prior processing.

To exercise any of these rights, contact us at relations@glowaiclearing.world. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure HTTPS encryption for all data transmissions.
  • Access controls limiting data access to authorized personnel only.
  • Regular review of data processing procedures and security practices.

8. Third-Party Services

We may use third-party services that process data on our behalf. These include:

  • Web analytics providers: For anonymized usage statistics (with consent).
  • Hosting providers: For website infrastructure and data storage.

All third-party processors are bound by data processing agreements compliant with GDPR requirements.

9. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that data has been collected from a child, we will take immediate steps to delete it.

11. Supervisory Authority

You have the right to lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutettu) or any other relevant supervisory authority:

Office of the Data Protection Ombudsman
Lintulahdenkuja 4, 00530 Helsinki, Finland
Website: tietosuoja.fi

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.